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Just Got Scammed in China — What Do You Actually Do?

By Joy (雨洁) — certified Chinese teacher from Nanjing, the voice of the China Survival Kit app. Last checked July 2026.
Triage first. Still mid-scam? Walk away — you owe strangers nothing. Money already gone? Dial 110 for police, dispute the payment inside Alipay or WeChat, and call 12301, China's tourism service hotline, for tourist complaints. Keep everything: screenshots, receipts, the shop's location. Evidence decides what comes back.

This page is triage. If something feels wrong right now, jump to the walk-away scripts below — they work mid-conversation. If the money is already gone, the reporting steps take about thirty minutes and start with the same emergency numbers in China (110, 120, 119) you'd use for anything else. And if nothing has happened yet, better still: read the six classic scams first. The teahouse invitation, the "art student," the meterless taxi — they all run on the same script, and recognizing it is most of the defense.

Getting out mid-scam

Almost every tourist scam in China depends on your politeness. There is no stage where a scammer physically stops you from leaving — the trap is social pressure: the tea is already poured, the "friends" are already seated, the driver is already moving your bag toward the trunk. So the single most effective move is embarrassingly simple: stop talking, turn, and walk. You do not need a reason. You do not need to be rude. You need distance.

If you want words to walk out on, use these. Say them once, flat, and keep moving:

I don't need it, thanks.
我不需要,谢谢。
Wǒ bù xūyào, xièxie.

For a taxi that "forgot" the meter — a classic overcharge travelers run into everywhere — one phrase settles it before the car moves:

Please use the meter.
请打表。
Qǐng dǎ biǎo.

If the driver refuses, get out. There is always another car, and a refusal tells you everything about the fare you were about to pay.

When someone blocks the exit socially — a bill you never agreed to, a "manager" suddenly appearing — escalate exactly one step:

I'm going to call the police.
我要报警了。
Wǒ yào bàojǐng le.

Say it calmly and take your phone out. Scam operations survive by staying invisible; the word bàojǐng — report to police — usually ends the performance on the spot, because a visit from officers costs them far more than your bill.

Do not hand over your phone, passport, or card "as a deposit" while a dispute is running. Holding your documents is the scammer's only real leverage. Keep them in your pocket and negotiate from the doorway.

Put a real Chinese voice in your pocket

Every phrase on this page — and 200+ more — lives in the China Survival Kit app: tap to show it big, play it in teacher Joy's real voice, and let locals tap their answer back. Works 100% offline.

Get the appFree China Trip Prep Pack

Reporting it: 110 and 12301

If the scam involved coercion, a significant amount of money, or anyone touching you or your belongings, call 110 — China's national police line, free from any phone with signal. Dispatchers work in Mandarin, so the reliable move is the same one that works for every emergency here: hand your phone, or your screen, to any nearby adult.

Please call the police for me — dial 110.
请帮我报警,打 110。
Qǐng bāng wǒ bàojǐng, dǎ yāo-yāo-líng.

At the police station, ask for the report receipt — 报警回执 (bàojǐng huízhí). It's a short stamped document confirming you filed a report, and most travel insurers ask for it before paying a theft or fraud claim — check your policy for the exact requirements. Photograph it the moment it's in your hand.

For complaints that are about tourism rather than crime — a venue that inflated the bill, a guide who rerouted your day through commission shops, a tour that vanished — the number is 12301, China's tourism service hotline. It handles tourist complaints nationwide and can push a case to the local tourism authority, which has real power over licensed venues and guides.

Bring evidence, not adjectives. Screenshots of the payment, the venue's name in Chinese (photograph the storefront), the time, and what you were told. A two-line factual account with proof beats a long angry story every time. The phrase boxes on this page also work offline in the China Survival Kit app.

Getting money back, realistically

How you paid decides your odds. If you paid through Alipay or WeChat Pay, open the transaction inside the app and report it — both apps have built-in complaint flows for fraudulent payments, and a report can trigger an investigation of the receiving account. Do this the same day, and pair it with the 110 report: a payment platform takes a complaint far more seriously when a police case number is attached.

If you paid by card, call your bank and ask about a chargeback for a fraudulent or misrepresented transaction. Your 报警回执 and screenshots are your supporting documents. Timelines and rules vary by bank and card network, so let them walk you through it — and start promptly, because chargeback windows close.

If you paid in cash — the teahouse bill, the "gift" you were pressured into buying — be honest with yourself: small street-level scams are rarely refunded. Report anyway. Your report costs you twenty minutes and builds the record that lets police shut a repeat operation down; the tourist after you benefits even when your two hundred yuan doesn't come back.

The mindset that prevents most of it

Nearly every scam aimed at travelers here opens the same way: a stranger with unusually good English approaches you, warm and curious, with an invitation — tea, art, a bar, "practice English with us." Real life runs the other direction. Locals who want to chat will happily do it where you already are; they don't need to move you to a second location where the prices live. A friendly stranger who picked you out of a crowd and wants to take you somewhere is the pattern. When you see the pattern, walk.

The second rule covers the rest: nothing legitimate requires handing cash to a stranger — not a "temple donation" a monk pressed on you, not a deposit for a tour sold on the sidewalk, not a fine that must be paid on the spot in bills. Legitimate businesses in China overwhelmingly run on scannable, traceable app payments; an insistence on untraceable cash is itself the tell.

Those two habits — decline the approaching invitation, refuse cash-to-strangers — defuse the teahouse scam, the art student, the fake monk, and their cousins before they start. For how each one plays out beat by beat, spend five minutes with the six classic scams before your trip. It's the cheapest insurance you'll buy.

Quick answers

What should I do if I get scammed in China?

If it's still happening, walk away — these scams rely on politeness, not force. If money is gone, call 110 to file a police report, dispute the payment inside Alipay or WeChat, and call 12301 for tourism complaints. Keep screenshots, receipts, and the venue's name as evidence.

Is there a tourist police in China?

Some major tourist cities run dedicated tourist-assistance services, but there is no single nationwide tourist police force. You don't need one: 110 works everywhere for anything criminal, and 12301, China's tourism service hotline, handles complaints about venues, guides, and tours.

Can I get my money back after being scammed in China?

Sometimes. Alipay and WeChat Pay have in-app complaint flows and can investigate the receiving account — report the same day. Card payments may qualify for a chargeback through your bank. Cash lost to small street scams is rarely recovered, but report it anyway to build the record.

How do I avoid the teahouse scam in China?

Decline invitations from friendly strangers who approach you in tourist areas and want to take you somewhere — tea, an art show, a bar. That approach is the scam's opening move. If you're already inside and the bill looks wrong, say you'll call the police and leave.

What is a 报警回执 and why do I need one?

It's the stamped receipt you get after filing a police report in China. Travel insurers usually require it before paying a theft or fraud claim. Ask for it at the police station and photograph it immediately.

Put a real Chinese voice in your pocket

Every phrase on this page — and 200+ more — lives in the China Survival Kit app: tap to show it big, play it in teacher Joy's real voice, and let locals tap their answer back. Works 100% offline.

Get the appFree China Trip Prep Pack
Keep reading Tourist scams in China: six classics, one playbook Can You Call 911 in China? The Numbers That Actually Work The 30 phrases that save your China trip (free, with audio)